AdChina.io FAQ

Welcome! If you are new to AdChina.io, and looking to start advertising in China, this guide will help you learn more about the platform and its features.

Advertising in China

Are my goods/services OK to advertise in China?

Most industry can advertise in China. There are however exceptions. Here are some of the exceptions: Au Pair service, pharmacy, VPN service, e-sim, online gambling, medical beauty. If you are unsure about your industry, please contact us for detailed information.

Why can’t I use Google or Facebook to advertise in China?

Google and Facebook are blocked in China, and China has its own version of Google and Facebook.

How long does it take to get started advertising in China?

If you are already selling in China the process to setup an advertising account with a media channel takes up to 4 weeks. If you are not already selling in China we will need to determine your advertising goals and industry regulations before we get started with the advertising account.

Do I have to have a company in China to sell and advertise in China?

No, as a general rule, you don’t need to set up a Chinese company to start selling or advertising  in China. 

Should I advertise a website that is not in Chinese?

It depends. You can test driving traffic to your own website and then decide if you want to develop a Chinese website based on the results.

I’m receiving traffic and interest from China, what can I do with it?

Great, that you are already receiving interest from China. If you are also already getting sales double congratulations! Let’s have a chat about how you can further increase your traffic from China.
If you are not getting any sales, let’s have a chat about how we can enable you to convert traffic into sales.

Is advertising CPC or CPM in China?

Yes, CPC and CPM are the 2 main bidding methods in China.

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Advertising with AdChina.io

What is AdChina.io and how it works?

AdChina.io is an easy-to-use advertising platform that allows you to create and manage campaigns on 8 premium Chinese media channels, and receive real-time data on campaign results.

To use AdChina.io to advertise in China, you need to first register an account for free, then you’ll have a kickstart call with our customer success rep to help you create and verify account on selected media channels, and then you can create and manage campaigns in the full-English platform, and check out data reports.

What happens next after I sign up AdChina platform?

Next step is to select the channels you want to advertise on, and then we can help you to create and verify channel accounts, and then you can start creating campaigns.

Can I test the platform first before I need to spend money on advertising?

You can access the platform but you can’t start building campaign until you’ve paid.

Can I advertise on channel X through AdChina.io?

Currently, we are integrated with all Tencent channels (WeChat, Tencent Video, Tencent News, QQ), Baidu, ByteDance channels (Toutiao, Douyin, Xigua, Huoshan), and LinkedIn channel will be launched soon. If the channel you are looking to advertise on is not listed here, please let us know and we’ll be able to give an update on if we are going to integrate with it and when.

Can I import our ads into AdChina.io platform?

No, you can’t import ads into AdChina.io platform. However, you can import your creatives into our Creative Library and edit them there.

How much support do you give when it comes to creative and copywriting? 

We offer paid support for creative and copywriting, however, every plan, including free, includes a certain amount of translation. This ensures everyone can get up and running.

Can I only bid CPC and CPM with AdChina.io? Can I bid CPA?

Currently only CPM and CPC are available on AdChina.io. We are working on integrating CPA into our platform. 

Does your platform allow audience retargeting?

Yes, there’re detailed targeting options in the platform.

Do you offer KPIs or guarantees on advertising performance?

We are an advertising platform that offers transparency and efficiency, however, we don’t guarantee the advertising results. Performance varies depending on how the campaigns are set up.

Can I do keyword targeting? Can I do brand targeting. 

Yes, you can do keyword targeting on Baidu feed ads. However, this feature is in development at the moment. Brand targeting is available on Weibo, and Weibo is a channel currently in development.

Is it possible to run video ads on AdChina.io?

Yes, video ads are available for Douyin, Xigua, and Huoshan video app through AdChina.io.

Do you only support display and video ads?

We are continuously working on adding more ad formats. If theres a specific format you are looking for, please let us know here.

Do you only support display and video ads?

We are continuously working on adding more ad formats. If theres a specific format you are looking for, please let us know here.

Which languages does AdChina.io support?

AdChina.io is a full-English platform. 

In which countries can I use AdChina.io?

You can use AdChina.io from every country in the world.

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Payments on AdChina.io

How much does AdChina.io cost?

Please refer to our pricing page for more detailed information and pricing-related questions. We are proud to be the only advertising platform in the industry that provides transparent pricing.

We don’t have WeChat Pay or Alipay – how can we integrate this into our systems?

It would depend on your current system. If your current system cannot integrate with WeChat Pay or Alipay, we can help you with setting up an account via our partner.

What forms of payment do you take to setup an account?

We accept Paypal, Stripe, bank transfer, and invoice.

How does billing work with AdChina.io?

In AdChina.io you can pay via Stripe, Paypal, Bank Transfer or Alipay. You can use any card accepted by Stripe or Paypal. 

When running ads through AdChina.io, you top up your account, and then your ads are charged to your account balance.

What’s the minimum spend to advertise with AdChina.io?

Please check out our pricing page for more details on the cost of advertising with AdChina.io

Did this answer your question? If not, please let us know your questions here.

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